Refund Policy
At “Arihant Polymers”, we strive to provide our customers with the highest level of satisfaction. If for any reason you are not completely satisfied with your purchase, we’re here to help!
1. 30-Day Money-Back Guarantee
We offer a hassle-free 30-day money-back guarantee from the date of purchase. If you’re not satisfied with your product, simply let us know, and we’ll issue a full refund, no questions asked!
2. Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
- The request is made within30 days from the original purchase date.
- The product must be unused, in its original condition, and in the original packaging (if applicable).
- Proof of purchase or order confirmation is required to process your refund request.
3. How to Request a Refund
To initiate a refund, simply follow these steps:
- Contact our Customer Support team at [email address] with your order details.
- Provide a brief explanation of why you’re requesting a refund.
- Our team will quickly process your request, and we will guide you through any additional steps if needed.
4. Non-Refundable Items
Certain items are not eligible for a refund, including:
- Customised gift packs.
- Purchased in sale.
- Purchased from offline stores.
- Customised printing products.
- Products ordered over 30 days.
- Refund Processing Time
Once your refund request is approved, the refund will be processed within 5-7 business days. The funds will be returned to your original payment method, though processing times may vary depending on your financial institution.
6. Exchanges
If you’d prefer an exchange instead of a refund, let us know, and we’ll happily arrange for a product swap or offer a store credit for future purchases.
7. Damaged or Defective Products
If you receive a damaged or defective product, we sincerely apologize! Please contact our support team immediately at [email address] with photos of the damaged item, and we will either replace it or issue a full refund, depending on your preference.
8. Customer Support
Our Customer Support team is available [Insert hours of operation and contact methods]. We’re here to assist with any questions or concerns you may have about the refund process or your order.
This refund policy is designed to keep your customers happy while protecting your business. You can adjust the language to fit your brand’s tone and specific circumstances, like digital products or services. Let me know if you want any changes!